Wi-Fi Connected but No Internet: A Practical Fix

Separate a device, router, DNS or provider problem with a short test sequence.

Start with the diagnosis

A Wi-Fi icon confirms connection to the router, not that the router can reach the internet.

Step by step

01

Test another website and a second device

Confirm the result before moving to the next step.

02

Restart the router and wait for all status lights

Confirm the result before moving to the next step.

03

Forget the network and reconnect

Confirm the result before moving to the next step.

04

Temporarily disable VPN for diagnosis

Confirm the result before moving to the next step.

05

Check the provider status page

Confirm the result before moving to the next step.

Safety checklist

  • Save router settings before a factory reset
  • Do not change several settings at once
  • Test Ethernet to isolate Wi-Fi
Official reference
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QUESTION CHAIN

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  1. 1What should I verify first?Save router settings before a factory reset
  2. 2What else can I do in Internet?Search relevant tools, software and solution paths.
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